SNCB collaborators who have HR-related questions can ask them to the Norio chatbot. Norio is available via Microsoft Teams, the SNCB intranet as well as MyApps and can be used 24/7. The chatbot will initially be used to help the HR department answering HR-related questions asked by SNCB collaborators. This way, the HR department is less burdened by simple questions and can focus more on other tasks.
Share this article
Almost 4,000 SNCB passenger trains travel through our country every day. A lot of (real-time) data is needed to make that traffic as smooth as possible. As SNCB’s IT company, Ypto plays a major role in this. There are currently several distinct applications to collect and provide this data. All of them operate independently of each […]
Read moreEveryone within SNCB will at some time or another come into contact with the SNCB SAP applications which ensure that all the tasks of our collaborators are planned, executed and registered so that reports on these tasks can also be issued. The SAP applications are the supporting layer of many SNCB business processes. or example, […]
Read moreBoth Ypto and SNCB attach great importance to offering additional training. That is why Ypto, in collaboration with SNCB, has ensured that, on YouTrain, each SNCB collaborator has their own platform where they can find all information on training courses in a centralised manner. This way, each collaborator can check which training courses are relevant […]
Read moreThe radio project has allowed some 2,000 SNCB collaborators to be reached much more easily. Thanks to Motorola’s DMR technology, users can now communicate from much greater distances: within stations, between stations, with signal boxes, via the Internet and even across different sites throughout Belgium. There are fewer sources of interference during radio calls and […]
Read more