As part of its mission to digitise SNCB, Ypto participates in creating ever more customer-friendly digital solutions. A great example is the new SNCB app we launched in collaboration with SNCB. Not only did we redesign the app, we also added the option to customise it if you have an account (by adding your home and work station, for example). The MoveSafe feature was fully integrated into the SNCB app and the Multi passes (for ten journeys) were also made available in a digital version.
Ypto continues to improve the SNCB app and releases regular updates. One of the latest features in the app is the train composition information, which allows passengers to locate the first-class or bicycle coaches. The app also shows whether the train has air conditioning or power outlets. Since 2024, passengers can buy and validate De Lijn tickets in the app as well.
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Almost 4,000 SNCB passenger trains travel through our country every day. A lot of (real-time) data is needed to make that traffic as smooth as possible. As SNCB’s IT company, Ypto plays a major role in this. There are currently several distinct applications to collect and provide this data. All of them operate independently of each […]
Read moreEveryone within SNCB will at some time or another come into contact with the SNCB SAP applications which ensure that all the tasks of our collaborators are planned, executed and registered so that reports on these tasks can also be issued. The SAP applications are the supporting layer of many SNCB business processes. or example, […]
Read moreBoth Ypto and SNCB attach great importance to offering additional training. That is why Ypto, in collaboration with SNCB, has ensured that, on YouTrain, each SNCB collaborator has their own platform where they can find all information on training courses in a centralised manner. This way, each collaborator can check which training courses are relevant […]
Read moreSNCB collaborators who have HR-related questions can ask them to the Norio chatbot. Norio is available via Microsoft Teams, the SNCB intranet as well as MyApps and can be used 24/7. The chatbot will initially be used to help the HR department answering HR-related questions asked by SNCB collaborators. This way, the HR department is […]
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