The primary role of the IT Application Project Manager is to work closely with customers to drive the successful delivery of IT projects
The Project Manager will facilitate the management of scope for the customer’s requirements, plan implementations and deliver to the planned scope and budget.
In this position you will be part of a strong application delivery team, focussed on delivering solutions based on the ServiceNow platform. You and your team will be supporting and implementing multiple applications, used within various IT & other SNCB departments. Together with your fellow specialists, you bring and keep the solutions operational, expand it and renew it at the request of the customer.
Key responsibilities
- Leads project delivery from beginning to end;
- Define project scope, goals and deliverables that support business goals in collaboration with management and stakeholders;
- Develop full-scale project plans and associated communications documents following the company’s standard;
- Draft and submit budget proposals, and recommend subsequent budget changes where necessary as per defined process;
- Ensure that project meets it’s deliverables in agreed schedule, as per the scope, within stipulated budget and as per the quality standards;
- Effectively communicate project expectations to team lead and stakeholders in a timely and clear fashion;
- Ensures project or service scope and deliverables are defined and agreed with all relevant parties;
- Liaise with client (SNCB/MNBS), ServiceNow and IT Teams on an ongoing basis;
- Diagnoses and evaluates potential risks and issues throughout the project and executes appropriate plans to mitigate them. Reports regularly to the Manager and Stakeholders with regard to risks,
- Be a key member of the overall ServiceNow team
Requirements
- 10 + years relevant experience with project management
- Excellent general knowledge of IT architecture, processes, and best practices
- Experience in project management in ServiceNow is not mandatory but a plus
- Experience in project management in implementing SAAS or COTS solutions is a plus
- Good knowledge of IT governance processes and frameworks
- ITIL knowledge is a must ; ITIL certification is a strong plus.
- IT4IT knowledge is a plus
- Experience within Public Sector will also be considered an asset
- Recognises and applies our Core Values: Professionalism, Respect, Entrepreneurship, Corporation and Leadership
- Demonstrated “can do” work ethic coupled with effective time management and ability to overcome ambiguously or under-defined problems
- Knowledge of Agile delivery methodology
- Project Methodology Certification is a MUST, eg PM² or other
- Can facilitate Steerco, project update meetings and guide resources.
- Possesses the ability to communicate, present and produce documentation on various levels for differing audiences
- Proficient in Dutch or French, and English
About the Candidate
- Is sustainability high on your priority list?
- Are you keen to finetune your PM skills and learn new skills?
- Do you have good organisational skills and the capacity to lead?
- Do you have the ‘Can do’ attitude to deliver project successfully?
- Would you like to help shape the future of the Belgium Rail IT?
- Is sustainability high on your priority list?
Our offer
Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:
- the possibility to work remotely + flexible working hours;
- 35 days of leave;
- a company car + a public transport season ticket;
- a target bonus;
- a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
- hospitalisation and dental care for the whole family;
- outpatient costs (= medical costs separate from hospitalisation);
- group insurance: supplementary pension, work disability and death (cafeteria plan);
- accidents at work (extralegal);
- meal vouchers and eco-vouchers;
- net allowances for remote working and carwash + internet budget.
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