Senior Analyst for Passenger Information Factory

At Ypto/SNCB, we are redefining how passengers interact with travel information. We are seeking an experienced and dynamic Senior Analyst to take the lead in enhancing Passenger Information Systems, with a primary focus on the RIV Factory.

Key Responsibilities:

• Capture, prioritize, and translate business requirements into functional requirements using techniques like MOSCOW or WSJF.

• Analyse and model business processes (BPMN or similar methodologies), suggest improvements, and create clear, actionable functional specifications.

• Lead business and functional requirements workshops in an agile environment.

• Ensure alignment between business needs and technical implementation through clear and concise communication with stakeholders, both onshore and offshore.

• Conduct quality assurance by performing tests and validations to ensure the final product meets the client's requirements.

• Support the implementation of solutions and provide ongoing communication and coordination with stakeholders.

• Mentor junior analysts and lead a small team of analysts, fostering collaboration and knowledge sharing.

Requirements

• 5+ years of relevant experience with following technologies:

• SQL databases: writing SQL queries/SQL Server Management Studio.

• Ability to understand C# code & write pseudo-code and debug.

• Ability to write small applications in order to test delivered projects or proof of concepts.

• GIS, custom applications and algorithms.

• Ability to understand and write parser code.

• RegEx

• Message streaming platforms (Kafka, ESB…)

• REST API’s

• SOAP/XML

• Multithreading solutions

• Jira/Confluence

• Experience in the railway industry is a plus:

• Knowledge of train compositions, material and their planning.

• Knowledge about the Belgian railway infrastructure, and the way Infrabel provides this data, and able to find errors or inconsistencies.

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work remotely + flexible working hours;

• 35 days of leave;

• a company car + a public transport season ticket;

• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);

  • hospitalisation and dental care for the whole family;

  • outpatient costs (= medical costs separate from hospitalisation); 

  • group insurance: supplementary pension, work disability and death (cafeteria plan); 

  • accidents at work (extralegal);

• meal vouchers and eco-vouchers;

• net allowances for remote working and carwash + internet budget.