Solution Architect - Customer Experience Solutions

Customer Experience Solution is responsible for customer-facing IT systems of SNCB, including commercial channels and products, passenger information systems and systems for stations, facilities and buildings.

As a solution architect you are responsible to define solution architectures in the CES domain. You have the ability to grasp the complexity associated with large scale systems, and break it down into simpler, understandable bits towards both engineers as well as business stakeholders. You're able to facilitate the architectural processes, identifying desired qualities and constraints, ensuring risks and trade-offs are discussed within the team(s) and guiding business and IT management to take informed decisions.

Responsibilities:

• It's your responsibility to ensure that the architecture of the products you're assigned to is sound, well-understood and continues to evolve in a direction that best support the business case and follows the existing guardrails.
• To a great extent, that means facilitating the architectural debate, ensuring the architectural decisions are made consciously and its trade-offs (or derived risks) are well understood, both internally (towards the involved teams) as externally (towards our client's stakeholders).
• You're a key partner that works between business stakeholders, IT managers, enterprise architects, domain architects and delivery teams.
• You ensure that the solution architecture is correctly implemented by validating the solution design and following up its implementation.
• You also ensure knowledge is shared across your colleagues.
• You evaluate project constrains to find alternatives, alleviate risks, and perform re-engineering if required.
• You update stakeholders about any issues connected to the architecture.

Requirements

• You have at least 5 years of relevant experience as solution architect
• You're familiar with the principles, opportunities and challenges of modern architectural paradigms and you know how to apply them.
• From a technical point of view, you have a broad knowledge in terms of technologies; allowing you to collaborate efficiently with experts while being able to assess the impact of a technological choice on the architectural design. Amongst others, this includes:
  • Cloud Solutions
  • Docker and Kubernetes
  • Databases systems (relational, document, key/value, graph, search, datawarehouse,..) and data engineering frameworks
  • Messaging & eventing systems
• Connectivity & networking concepts
• Communication protocols and technologies (HTTP, WS, REST, OAuth, OIDC, SAML, graphql,...)
• You're familiar with the challenges posed by creating secure software and how to manage them
• You've got proven experience with common software engineering practices (SDLC, devops,... ) and architecture modelling practices & languages (UML, EER, Swagger, Archimate, …).
• You’re always keen to learn new things, share your knowledge, embrace change and learn from past experiences. Drawing on a whiteboard to facilitate a debate comes natural to you.
• You’re able to work in a team.
• You have an affinity with product design and engineering top-notch digital products.
• You’re able to handle the pressure and flexibility of a dynamic company.
• You have excellent communication skill and are able to communicate in both technical and layman’s terms.

Our offer

Within our open corporate culture, you contribute to the digital transformation of SNCB. You will have a job with social impact and ample opportunity to make your own contribution. In addition to a good work-life balance and a competitive salary, you will receive the following benefits:

• the possibility to work remotely + flexible working hours;
• 35 days of leave;
• a company car + a public transport season ticket;
• a target bonus;
• a comprehensive insurance package (affiliation without own contribution, excl. outpatient costs for family members);
  • hospitalisation and dental care for the whole family;
  • outpatient costs (= medical costs separate from hospitalisation);
  • group insurance: supplementary pension, work disability and death (cafeteria plan);
  • accidents at work (extralegal);
• meal vouchers and eco-vouchers;
• net allowances for remote working and carwash + internet budget.