Functional Analyst OPC

As a Business and Functional Analyst in the Analyses Chapter, you are joining a team of highly talented and motivated analysts in the domain of Operational Planning & Competencies.
This domain designs and delivers the IT solutions for the planning and competency management of NMBS resources. Think about train drivers, train managers, stations personel, locomotives, coaches… and many more…

Your first project will be “Alternative Solutions” which will create a new software to manage book-to-bill the alternative solutions for planned or unexpected interruptions of our train traffic.

You will be the key player in a three steps process, from elicitation and challenging of business demand over functional analyses into clear requested deliverables to the implementation team.

In this role, you will have company wide touch points and you will have the direct opportunity to shape the project’s outputs and help NMBS deliver increasingly better services.

What do we expect from you?

You are a proactive individual who will structure, review, and prioritize the various requirements from different stakeholders. Quality is a crucial aspect of your work. As a Business Analyst, you will ensure comprehensive coverage of business needs. A thorough understanding of the agreed scope will enable you to produce precise, well-understood, and confirmed technical specifications.

Designing and specifying the required product and breaking it down into smaller incremental value packages, contributing to estimating the work ahead as well as prioritizing the backlog will be key activities on your agenda.

You are involved throughout the entire project lifecycle and will deliver various outputs. You are prepared to take on activities outside your responsibility area to support the project. We’d love to see you enjoy your job and bring a positive mindset.

Your comprehensive skill set…

A Business Analyst in IT projects needs a diverse set of skills to effectively bridge the gap between business requirements and technical solutions. We expect you to excel in as many of the following competencies as possible:

• Product Ownership: Experience in overseeing the development and delivery of products, ensuring they meet business goals and user needs.
• Stakeholder Management: Ability to effectively manage relationships with stakeholders, ensuring their needs and expectations are met.
• Requirements Gathering and Documentation: Proficiency in eliciting, documenting, and managing requirements.
• Analytical and Critical Thinking: Ability to analyze complex data and systems to identify issues and opportunities.
• Holistic Understanding: Enables you to see the big picture, understanding how different components of the project fit together.
• Communication Skills: Strong written and verbal communication skills to effectively convey technical information to non-technical stakeholders and vice versa.
• Interpersonal Skills: Ability to work well within a team, often involving cross-functional collaboration.
• Problem-Solving: Aptitude for identifying problems and developing practical solutions.
• Technical Knowledge: Understanding of IT and computer science principles, including cloud technology, architectural designs, knowledge of data warehousing, SQL, and advanced Excel capabilities.

• Software Development Lifecycle (SDLC): Familiarity with the stages of software development and methodologies like Agile and Scrum.
• Project Management: Skills in planning, organizing, and managing activities and resources to achieve successful project outcomes.